Barriers to Communication
What are barriers to communication?
In the dictionary it says that barriers to
communications are “obstacles in a workplace that
prevent effective exchange of ideas or thoughts”.
Something that stops the understanding of a message is a barrier to
communication.
General Communication
Skills
Problems with technology:
There are many different types of
technology out now a day such as computers. Many people may not have a lot of
experience with computers and may find it difficult to use and how to learn how
to use them. This may be difficult for some of rainbow lights volunteers to
pick up how to do certain tasks on now technology.
There are many different way to communicate
through technology. For example through a program called Skype, this allows you
to talk and video conference over the internet with a webcam. This can be
useful for business meetings so you don’t have to travel to different countries
to see people face to face.
While using video conferencing you could
run into several problems such as hardware issues. For example your computer
system may not have the required hardware components such as a webcam to
perform this action. Another problem could be that you may have a bad internet
connection so the video and audio could be hard to understand and view.
Interpersonal Communication
Interpersonal Communication
There are several types of interpersonal
communication barriers which are;
. Bad Body language
. Negative Emotions
. Use of negative language
. Background noise
. Distractions
. Lack of concentration
Body Language Signs:
There are many barriers that can affect
body language which are; holding objects, checking the time, looking down,
touching your face, faking a smile, resting hands behind head, crossing your
arms and pointing your finger.
Using certain body language features such
as crossing your arms or resting your hands behind your head can show that the
person is not interested or couldn’t be bothered listening to someone. Faking a
smile can show that the person doesn’t really care that they are only
pretending to be interested. Someone checking the time can show they are not
interested and they just want to be somewhere else.
Written Communication
Skills
There are two barriers that can affect
written communication which are;
·
Documents that contain spelling
and grammar errors
·
Documents that are not well
structured
In written communication feedback is not
immediate. For example if the words are spelt wrong then the reader will not be
able to read the message. If you have a lot of spelling mistakes and grammar
issues in your work or emails it will make you look very un-professional. If
you are writing to some one for example through an email and you cannot
understand what they have written to you then you will not be able to respond
to them correctly.
If you are communicating to someone and the
document you are sending is not well structured then it will be very difficult
for reader to understand the message you are trying to tell them. For example
if there are no headings then the reader will have to figure out which sections
are which could be difficult for the reader and also very inconvenient. Another
major issue would be if the document wasn’t in logical order which means the
reader would have no sense of direction on reading the document.
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